Windows 10: PC keeps shutting down

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c000001d, 0xfffff804c167c966, 0xffffe700d51eb8d0, 0x0000000000000000. A dump was saved in: C:\WINDOWS\Minidump\112024-10062-01.dmp. Report Id: 3c48a248-128a-4470-87c2-88dbbe5e537c.

:)

 

Computer keeps shutting down

Hi,

For us to get a better grasp of your query, please provide the following:

• Error message that you receive
• Basic troubleshooting steps taken

In the meantime, I suggest that you follow the instructions provided on this
link.

I'll keep an eye out for your reply.

 

PC Keeps Shutting down by itself

Thanks Dalchina. The PC shuts down abruptly in that it says it is shutting down and it shuts down. It seems like it is performing a good shut down. The problem is getting it restarted. I am typing this on a different machine as I cannot get the desktop to start up again. It will get to various points, ie the login screen, I get past the login in screen and then it shuts down. As of right now, when it shuts down, it then goes into the loop I found it in yesterday. It keeps trying to start up but there is no post and the machine goes dead and then a few seconds later, it tries to power up. Annoying. I will try your suggestions if I can get it to start up again. I have not run any of the tests you suggested. I did do a reset when I had it up and running for about 30 minutes and shortly after the reset, it shut down and then started looping... trying to start, powering down, over and over. I have not made any changes to RAM. I did remove the two RAM sticks and then reseat them. When I replaced them, I swapped them. That should not matter as they are both 4Gb sticks. I have had issues with this PC. The power supply died a few months ago and I had it replaced by a technician. It was running fine until the past couple of days. I am not over clocking Is there a program that will create a boot disk with the OS on it? I wan to give that a try.

 

edge keeps shutting down

Hi Darrell,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I would suggest you to try the below methods and check if the Edge works fine:

Method 1:

I suggest you clear the Clear browsing data option
of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• Click on the More actions icon next to the feedback icon present on top right corner of the Edge.
• Select Settings and click on
  Choose what to clear.
• Check the boxes Browsing history, Cookies and saved website data and Cached data and files
  and click on Clear.

Method 2:

If you are using any Proxy connection, then try disabling the proxy connection and check.

Follow the steps to disable proxy:

• • • • • • 
            Click the Settings icon at the top right corner in internet explorer.
            
          • 
            Click the Tools
            button, and then click Internet Options.
            
          • 
            Click the
            Connections tab, and then click LAN settings.
            
          • 
            Uncheck the box next to “proxy server for your LAN”.
            
          • 
            Click on OK to save the setting and close window.
            

Now check the issue by opening Edge.

Method 3:

Follow the below steps:

•Open PowerShell as administrator.

•Run the command

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Keep us posted if you face any issues on windows in future. We will be glad to help you.