Windows 10: pc Microsoft-Windows-Kernel-Power 0x8000400000000002

. minidump .https://drive.google.com/file/d/1v-eyFbIc2Y5AhE4hoJ67piw25dFH_IX7/view?usp=sharing

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.

 

the error I keep getting is this: kernel-power 26 / 0x8000400000000002

Hi Laique Naimat,

Welcome to Microsoft Community.

Have you ever noticed which actions are prone to crashes?

The kernel-power 41/0x8000400000000002 error you provided means "The system has rebooted without cleanly shutting down first". This will only see that your computer is accidentally shut down.

If you can, try a clean boot to see if you can still crash with only system services running.

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.

In addition, you can click search on the taskbar, type "Event Viewer" and open it, click "Windows Logs" on the left - "System" to export logs from "System" and share them with me via OneDrive or other means. We can look at the logs to try and find the root cause of the problem.

If there is anything not clear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist