Windows 10: PC not booting after update

Last night before I went to bed, my PC was working completely fine and I set to update and shutdown.But then today when I went to turn it on, at first things seemed normal, the PC lights turned on and it seemed to work, but then Windows wouldn't turn on and I get a black screen on my monitor. Plus, my mouse will not connect even when it's plugged. Monitor isn't broken, it turns on. I've tried to reconnect the wires and force shut down my PC, but I still get nothing. This never happened before.I am an artist and all my art files are on it and I'm scared to lose all of them.

:)

 

Boot Process

Hi,

Please suggest me a link that can explain the boot process step by step of ...

• Windows 7,
• Windows 8.1,
• Windows 10,
• Windows Server 2008 R2 and
• Windows Server 2012 R2

With Regards

InTech

 

PC Bootlooping after June Security Update

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the concern as you are having difficulties on the PC after installing a Windows Update.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
• What is the model number of the HP PC?

• What is the KB number of the Security update installed prior to this issue?
  
• Which update are you attempting to remove?
  
• Are you able to boot the PC to the desktop?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  

Meanwhile, we would suggest you to perform step 1, 2 & 3 if you are able to boot the PC to desktop and step 4 if you are unable to boot.

Step 1:
Run the Windows Updates Troubleshooter:

Select the Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows updates > Run the troubleshooter.

Step 2: Reset Windows Update Components

We would suggest you to refer the steps as mention in this article:
How do I reset Windows Update components?

Step 3: Clean boot

Try booting your PC in clean boot. Refer to the article on How to perform
a clean boot in Windows

Note: Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some
programs in clean boot.

If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.

Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.

Step 4: System Restore using WinRE use bootable media

1. Use the Bootable media to boot the PC.
   

1. Boot from the media and choose “Repair your computer.”
2. Under Advanced troubleshooting, select Troubleshoot.
3. Under Advanced options screen, you will see
   System Restore.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

PC wont boot up (No POST, No Video)

I recently installed a new Asus M5A99X Evo r2.0. The motherboard green LED lights up and the case and cpu fans spin. But there is no video when its hooked up to my monitor.

Steps that i have tried:
"No POST", "system won't boot", and "no video output" troubleshooting checklist

Made sure all connections are properly connected.

Flashing the CMOS

Tested the PSU

Followed all steps in the user manual

If there are any links that you guys can point me to or suggestions that could help it would be highly appreciated. Thank you