Windows 10: PC not detecting a webcam

Discus and support PC not detecting a webcam in Windows 10 Drivers and Hardware to solve the problem; The webcam in question is the "Hama spy protect HD" which I need for Zoom. The PC doesn't even recognise when the camera is plugged in but it does get... Discussion in 'Windows 10 Drivers and Hardware' started by filipkl, Oct 16, 2020.

  1. FILIPKL
    filipkl Win User

    PC not detecting a webcam


    The webcam in question is the "Hama spy protect HD" which I need for Zoom. The PC doesn't even recognise when the camera is plugged in but it does get power because the light on it shines. I've tried some of the more common solutions but none of them work, I also tried the camera on another PC on which it does work. I would like to add that the camera is plug and play so It doesn't have any drivers.

    :)
     
    filipkl, Oct 16, 2020
    #1
  2. NATHAN AVERY
    Nathan Avery Win User

    Webcam not being detected

    I have a Dell Inspiron 15 5000 series laptop which is running Windows 10.

    Starting a few days ago, the built-in webcam that comes with the laptop stopped working completely. Programs like Skype, TestWebCam, and others fail to detect the webcam.


    PC not detecting a webcam DY6aP.png


    I have tried all the steps from Dell's official troubleshooting guide:

    1. Updating drivers for the Integrated Webcam in Device Manager gave the
      message "The best drivers for your device are already installed."
    2. Uninstalling the drivers for the Integrated Webcam.
    3. Updating to the latest BIOS A12 had no effect.
    4. Updating to the latest Chipset 16.400.3601 also had no effect.
    5. Dell's PC Diagnostics more than 1 hour scan didn't find any webcam related issues.
    6. Access to the camera is enabled in Windows 10's privacy settings.
     
    Nathan Avery, Oct 16, 2020
    #2
  3. TOBIAF
    TobiaF Win User
    Windows 10 doesn't detect my built-in webcam

    So, I installed Windows 10 Home a few days ago, and I've been unable to use my webcam ever since. I've taken a look at my device manager, but the webcam (it's a BisonCam NB Pro, by the way) isn't listed. I've even tried showing hidden devices, but there's
    no webcam detected. There aren't "other devices" listed either. I've tried downloading the drivers for that model, but they too are unable to fine my built-in webcam. Any suggestions?
     
    TobiaF, Oct 16, 2020
    #3
  4. KRISTOFFER ABS
    Kristoffer Abs Win User

    PC not detecting a webcam

    Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Oct 16, 2020
    #4
Thema:

PC not detecting a webcam

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