Windows 10: PC not properly turning on and shutting off randomly

Discus and support PC not properly turning on and shutting off randomly in Windows 10 Software and Apps to solve the problem; After getting this computer windows 11 I figured out very quickly that I can't shut it down without it spending days refusing to turn on and either... Discussion in 'Windows 10 Software and Apps' started by Cassandra Bryant, Feb 14, 2025.

  1. PC not properly turning on and shutting off randomly


    After getting this computer windows 11 I figured out very quickly that I can't shut it down without it spending days refusing to turn on and either getting stuck on a partially lit up black screen or just saying please wait for hours. Occasionally when I try to turn it on it gives me the "windows didn't start correctly" screen and i've tried just restarting it, taking off the last update, resetting it to a certain point in which it told me I didn't have a point selected already and just resetting it in general which it told me failed 3 times. One of the times I turned it on it ran a hardware

    :)
     
    Cassandra Bryant, Feb 14, 2025
    #1
  2. Louie_101 Win User

    My PC shuts off randomly

    Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    I'm sorry that you're having trouble with your pc shutting off by itself randomly. I would highly suggest you to check this link and follow the steps provided by Greg Carmack to fix this issue:

    https://answers.microsoft.com/en-us/windows/for...

    Hope this information helps

    Sincerely,

    Louie
     
    Louie_101, Feb 14, 2025
    #2
  3. Laptop randomly shuts down after latest Windows 10 update

    Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

    Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

    What should be my next step?

    Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.
     
    Robin Kramer, Feb 14, 2025
    #3
  4. PC not properly turning on and shutting off randomly

    win 10 will not shut down properly

    Hi Richard,

    Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
    information:

    • Have you made any recent changes on your computer prior to the issue?
    • Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
    • If possible, can you send us a screenshot?

    Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

    • Press Windows key + X and select Settings.
    • Choose Update & Security from the list.
    • Click Troubleshoot in the left pane of the window.
    • Under Find and fix other problems, select Power
      and click Run the troubleshooter.

    We'll keep an eye out for your response.
     
    Gerard Qui, Feb 14, 2025
    #4
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PC not properly turning on and shutting off randomly

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