Windows 10: PC not responding/freezes

Discus and support PC not responding/freezes in Windows 10 BSOD Crashes and Debugging to solve the problem; PC apps stop responding/loading 1 by 1,eventually entire PC stops responding.Try to shutdown but the PC gets stuck on the 'Shutting down' screen.Tried... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jonathanlavender, Jun 7, 2022.

  1. PC not responding/freezes


    PC apps stop responding/loading 1 by 1,eventually entire PC stops responding.Try to shutdown but the PC gets stuck on the 'Shutting down' screen.Tried updating windows,defragmenting,memory scan and a virus scan.none worked.disable fast start-up also

    :)
     
    jonathanlavender, Jun 7, 2022
    #1

  2. Windows Folders Randomly Freezing and Not Responding

    Once in a while, some of my windows folders, irrespective of the number of files and their size randomly freezes, then shows not responding and shuts down.

    When i try and open them again they do the same. over and over.

    the only solutions I have found to overcome this is.

    1. Restart the System.
    2. Remove a few items from the folder.
    3. Change the Sort by/Group by Format of the folder.

    Can anyone suggest what may be the source of the problem; and any solutions ?
     
    Vigneswara Prabhu, Jun 7, 2022
    #2
  3. System Stopped Responding aka Freezed

    Thank you for your prompt response. Based on your answers, there are possibility that some components of the game are corrupted. If your game is freezing or not responding, uninstalling and reinstalling it will remove and replace the files that run the game.

    Here are the steps on how to uninstall and reinstall your game:

    • Press the Windows key on your keyboard.
    • Select All apps, and then find your game in the list.
    • Right-click the game tile, and then select Uninstall.
    • Follow the steps to uninstall the game.
    • To reinstall your game, open Windows Store app, and then select the profile button.
    • Select My Library.
    • Locate the game in the list of available downloads, and then select the download icon to the right.

    We also suggest that you restart your computer to normal startup to disable unnecessary apps that run in the background of your computer while you are using it. Here's how:

    • Press Windows + R on the keyboard.
    • Type msconfig, and then click
      OK
      .
    • On the General tab, click the
      Normal Startup
      , and then click OK.
    • When you are prompted to restart the computer, click
      Restart.

    Keep us updated with the results after performing the steps above.
     
    Loraine Mon, Jun 7, 2022
    #3
  4. Junaid_A Win User

    PC not responding/freezes

    Solitaire collection is freezing my PC

    Hi,

    Thank you for writing to Microsoft Community forums.

    • What is the version of Windows 10 installed on the machine?
    • Are you aware of any changes that happened on the computer prior to this issue?
    • Do you see any error code/message upon PC freeze?
    • Is the issue specific to Microsoft Solitaire Collection or does it occur while using any other application?

    I suggest you to place the computer in a clean boot state and check if the issue persists. Refer
    How to perform a clean boot in Windows
    for the same.

    Note:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    Your computer may temporarily lose some functionality while in a clean boot environment, however that functionality will return when you
    reset the computer to start normally after you have finished your troubleshooting.

    Reset the computer to start normally after troubleshooting.
    Refer
    How to perform a clean boot in Windows
    for the same.


    If the issue persists, assuming, it’s the game that is crashing, I suggest you to try the troubleshooting steps listed in

    Game freezes or stops responding on a Windows 10 device
    and check if they’re helpful.

    Let us know how it goes.

    Regards,
     
    Junaid_A, Jun 7, 2022
    #4
Thema:

PC not responding/freezes

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