Windows 10: PC Not Starting Correctly After Windows Update

I'm running Windows 10. I installed a Windows update last night and shut down the computer. Today when trying to launch the computer, I got the blue screen and "PC did not start correctly" message.


I tried following the prompts to uninstall the updates.

- When selecting "Uninstall latest quality update," I first got a message saying there are pending actions and I should run Startup Repair instead. I tried Startup Repair, but that didn't work. When trying this option again, it said the uninstall was successful, but after restarting the computer it went back to the blue screen. When trying a third time, it then said "We ran into a problem and won't be able to uninstall the latest quality update." It's continuing to say that on each attempt now.

- When selecting "Uninstall latest feature update," I got the message saying it ran into a problem and I should reset the PC instead.


I would like to avoid resetting the PC so I don't have to reinstall all of my apps. I've also tried the other options available, but I keep getting back to the initial PC not starting correctly blue screen. I'm not able to launch it in safe mode.

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.

 

Windows wont start up correctly after updating.

Hi Sophie,

I understand this must make you feel upset and we will work towards fixing this issue for you.

I suggest you to perform a startup repair using an installation media and check if it helps. Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. Startup Repair scans your computer for the
problem and then tries to fix it so your computer can start correctly.

Follow the steps given below:

system restore point or reset your PC.

• 
  On a working PC, go to the
  Microsoft software download website.
  
• 
  Download the media creation tool and then run it.
  
• 
  Select Create installation media for another PC.
  
• 
  Choose a language, edition, and architecture (64-bit or 32-bit).
  
• 
  Follow the steps to create installation media, and then select Finish.
  
• 
  Connect the installation media you created to your nonfunctional PC, and then turn it on.
  
• 
  On the initial setup screen, enter your language and other preferences, and then select
  Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.
  
• 
  Select Repair your computer.
  
• 
  On the Choose an option screen, select Troubleshoot >Advanced options >Startup repair
  

However, if you can get to the login screen, you can click the power button, hold the shift button and click restart. This will take you to the recovery environment. From there, continue with step 9.

Let us know the result, we will be glad to help if you need further assistance.