Windows 10: PC occasionally doesn't wake up from sleep mode

Hi everyoneMy desktop PC occasionally does not turn on after going to sleep. I would try to turn the PC on by hitting the keyboard and mouse; during the times where the PC doesn't turn on, the mouse would light up, but the keyboard would not, and as such the screen would not turn on either. The only way I could resolve it was to hard restart the PC. This doesn't happen every time; it might happen once every couple days, which is a bit odd.Any idea what could be going on? Cheers!

:)

 

Sleep Mode... It won't wake up!

computer wont wake up in Vista

thanks, The problem was that on hitting ESC or any key on the keyboard wont wake up the PC either. This seems to be a common problem with Vista from the posts here.
When I pressed the power button funnily enough, it woke up - then I disabled the mouse ability to wake up as you said. I am not sure what the difference is between hibernate and sleep mode. I pressed start and hit sleep last time, perhaps this time I will try hitting hibernate instead. Mind I shouldnt have to do this then I am manually putting it in hibernate or sleep - isnt it supposed to go into sleep mode itself?
Sometimes I am glad I still have Wndows XP and my other PC hee.

 

Waking from sleep mode

Hi Kenneth,

For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

• Aside from Windows Update. were there any changes made on your computer prior to the issue?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of your screen when you wake up your computer from sleep mode.

We look forward to your response.

 

PC waking up automatically from sleep mode

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the PC is waking from sleep mode as soon as you set it for sleep mode.



I appreciate your efforts in trying to find out that the issue is due to the wireless mouse and keyboard you are using.

1. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
2. Which build version of Windows 10 are you using currently?

Refer the article
Which version of Windows operating system am I running?



Meanwhile, I would suggest you to check the power management tab for the driver and see if that helps.

1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for ‘Run’.
2. In Run dialog box, type ‘devmgmt.msc’ and hit enter.
3. Expand the Keyboard and Mouse drivers.
4. Double-click on the drivers and click on Power Management tab.
5. Un-check the box next to Allow this device to wake the computer.
6. Click on OK and close the device manager.

Try putting the PC to sleep mode and then check if the PC is waking up automatically.



If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator