Windows 10: Pc performance issues maybe audio or memory related?

For the past couple of weeks, I've been experiencing a persistent issue with my PC. The problem begins when my audio crashes unexpectedly, accompanied by a loud, distorted noise of the last sound I was listening to. the system becomes extremely laggy forcing me to restart it, and in some cases, certain applications fail to load properly. When I attempt to open Task Manager, it appears blank, with no processes or data displayed. Additionally, when I try to restart the system, it gets stuck in an infinite loop at the "Restarting" screen with the loading circle. The only way to shut down the PC i

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Perfomance related issues related to audio in Windows

Hello Cyndieaa,

Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you.

To be able to assist you better, let us know a few more details on the below questions.

• How did you upgrade to Windows 10? Was it using Windows update or via Media Creation Tool?
• Do you have any System Restore point set in your PC prior to the issue?
• Does the issue occur randomly or under any particular circumstances?

As an initial recommendation, I suggest you to check for the recent Windows update you are referring to in this case. To do so, you need to check the settings through Windows update. Follow the below steps.

1. Open the Settings Charm with the shortcut Windows Key

+
I.

2. Click/tap Change PC settings.

3. Click on the Update and recovery and click on the
View your update history.

4. You will now see a list of your installed Windows Updates. If you click on any one of the
"Successfully installed on (date)" links , you will find more details for that update.

Now, follow the below methods and check if it helps to resolve the issue.

Method 1

Follow these steps to run the Windows in built troubleshooter to identify any potential driver related issues present in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Hardware and Device
option from the list.

e) Click Next to run the Hardware and Device
Troubleshooter.

Method 2

Now if updating the audio device driver did not help, I suggest you to check if rolling back the driver helps to resolve the issue. Follow the below steps.

• First of all, Press Windows logo + R from keyboard. It will open
  RUN.
• Now type devmgmt.msc and press Enter to open Device Manager.
• You will see all the driver list of your PC. Expand Audio Adapters

Rollback driver

Double click on your audio driver in Device Manager. Then Click on
Driver tab and select Rollback.

Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.

Write to us with the updated status and the required information for us to be able to assist you further.

 

Performance related issues in Windows 10.

Hello Stripman,

We regret the inconvenience. Let me assist you.

Before we proceed any further, let us know a few more details on the below questions.

• Do you face any performance related issues during normal activity in Windows?
• Also, did you check if the 2nd issue you mentioned pertains to Microsoft Office applications alone?

As an initial recommendation, I suggest you to run the System Maintenance troubleshooter. and see if it helps.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on System Maintenance.

5. Follow the on-screen instructions to run the troubleshooter.

For more insight, refer to the below Microsoft Help Article written by one of our esteemed MVPs.
Greg Carmack

Windows 10 Performance Troubleshooting - Microsoft Community.

Write to us with the updated status and the required information related to Windows performance, for us to be bale to assist you further.

Thank You.

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards