Windows 10: PC popped up with "verify your identity" randomly. Should I be concerned?

Discus and support PC popped up with "verify your identity" randomly. Should I be concerned? in Windows Hello & Lockscreen to solve the problem; Tonight, I noticed my Windows 10 PC randomly had a pop up asking me to verify my identity. The PC had been left idle for a bit and was on the... Discussion in 'Windows Hello & Lockscreen' started by ChristineSK, Jul 30, 2021.

  1. CHRISTINESK
    ChristineSK Win User

    PC popped up with "verify your identity" randomly. Should I be concerned?


    Tonight, I noticed my Windows 10 PC randomly had a pop up asking me to verify my identity. The PC had been left idle for a bit and was on the screensaver last I checked. When I came back into the room, I noticed the pop up.It asked me to enter in a code from my authenticator app, which I did. It then told me it would send a code to my email, which I received, titled as "password reset". I ignored this and tried closing the pop up. It took a bit but the lock screen eventually popped back up. Upon entering my password, it briefly went to a "please wait" screen, then went back to the lock screen.

    :)
     
    ChristineSK, Jul 30, 2021
    #1
  2. MARCODEPPE
    MarcoDeppe Win User

    “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Jul 30, 2021
    #2
  3. ESBKK11000
    esbkk11000 Win User
    Verify your identity oln this PC

    Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

    As a result it no longer sync ...

    Any suggestions?
     
    esbkk11000, Jul 30, 2021
    #3
  4. WAYNEMCDONALD_842
    WayneMcDonald_842 Win User

    PC popped up with "verify your identity" randomly. Should I be concerned?

    Verify your identity on this PC

    How do you Verify your identity on this PC?
     
    WayneMcDonald_842, Jul 30, 2021
    #4
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PC popped up with "verify your identity" randomly. Should I be concerned?

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