Windows 10: PC randomly crashed twice in a row and I dont understand why?

As I was playing games today my PC worked perfectly fine as it usually does and had no problems whatsoever. I then went into a discord call and started streaming a different game to friends. This worked perfectly fine for like half an hour, however the PC then proceeded to hardstutter, making those infamous "bzzzzzt" sounds you always think of when discussing computer crashes. The PC then simply rebooted itself. I thought nothing of it and simply opened Discord again and rejoined the voice call, however the PC then did the same thing again, except this time I had to manually reboot it by holdi

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the top row is not working

Hi,

Thank you for posting your query in Microsoft Community.

To better understand your query, please reply:

1. What do you mean by "top row not working" not working? Are you referring to keyboard top row keys?

I would suggest you to go to the safe mode and see if the problem persists.

To go to Safe mode follow the steps below:

• 
  Click on Windows key, and in the Power Options click on Restart while pressing the shift key.
  
• 
  A blue screen will appear with a few options.
  
  Click on Troubleshoot > Advanced Settings > Startup Settings > Restart.
  
• 
  Your system will automatically restart, press 4 or F4 key to go to the Safe Mode.
  

Awaiting your response.

Regards,

 

10 Crashing Randomly and During Updates and File Downloads

This is a re-post from here.

I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

I think the next step was to run V2 Log collector, that data is attached.

Any help is appreciated.

Thanks,
Chris

 

PC Randomly Crashing

Hi, It may be several reasons behind the computer crashing randomly like a driver issue, operating system issue, excess heat up, hardware miss configuration and insufficient RAM. As you said you have stable power so track
one of these reasons which is a perfect cause behind the random system crashes. You can check manually and will able to fix it. But before I will suggest you take backup of your system. It may be possible for data loss situation. Thanks