Windows 10: PC randomly crashes and restarts with a black screen

Every time the PC crashes it will boot up and stay stuck on a black screen. Once it is shut down manually then booted up again it is fine.



Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: ab
Parameter 1: 1
Parameter 2: 20
Parameter 3: 0
Parameter 4: 1
OS version: 10_0_17134
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17134.2.0.0.256.4
Locale ID: 3081

Extra information about the problem
Bucket ID: LKD_LEAKED_SESSION_POOLTAG_Ussx



Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 187
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_17134
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17134.2.0.0.256.4
Locale ID: 3081

Extra information about the problem
Bucket ID: 0x187_dxgkrnl!DxgCreateLiveDumpWithWdLogs
Server information: 5282dd9b-c94c-41d3-b9f5-f12e88d25cb6

:)

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.

 

Windows 10 keeps crashing and randomly restarting into a black and white screen.

Hello Ian,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, refer to the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Have you tried updating your network card driver? If yes, try to use the previous version of your network card driver.
• Are you using any 3rd-party antivirus software?

Meanwhile, let's troubleshoot the issue by performing the steps below:

We suggest following the steps on this article
to help you troubleshoot black screen issues in Windows 10.

Also, check if the issue occurs in a clean boot state. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you
run a program in Windows 10. Check the steps on this article.

We look forward to your response.

Regards.

 

PC crash to black screen

Hi Andrew,

Your concern regarding the black/blank screen issue after updating the graphics card can be caused by a change on the device settings or corrupted system files. As an initial step to isolate your concern, we suggest that you perform the methods suggested
on this support article. Select the option that's related to your concern to view the appropriate steps.

We'll appreciate if you can send us an update.