Windows 10: PC randomly restarts with no warning

Hello, I recently built a PC and the PC is restarting with no warning. In the Event Viewer, there is not really any information, as all I see is the Kernel Power Error 41, which does not tell anything about why the PC is crashing. I believe this is a software issue or a driver issue as I used WhoCrashed and see this error code:


crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: amdppm.sys 0xFFFFF8014EE018D5
Bugcheck code: 0xD1 0x17BC9B180, 0xFF, 0xE0, 0xFFFFF8014EE018D5
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\amdppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Here is the crash file from Minidump:

https://drive.google.com/file/d/1njodA2VTZat7i6roBz-qgj5wlZs_-GUL/view?usp=sharing


I would really appreciate any help on solving this error.


Thank you!

:)

 

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Hi,

There may be several reasons why your laptop reboots by itself randomly. We suggest you to run the Hardware troubleshooter and System File Checker tool to scan for any corruptions that may be causing your system to reboot. Kindly follow the steps to run the
Hardware and Devices troubleshooter:

• Type Troubleshooting in the Search bar and press Enter.
• Click on View All on the left panel.
• This will display the list of troubleshooters which are built-in in the computer. Click on
  Hardware and Devices from the list and you can run the troubleshooter.

To run the System File Checker tool, kindly refer to this article:
Use the System File Checker tool to repair missing or corrupted system files.

Let us know how it goes.