Windows 10: PC randomly shuts down and restarts without blue screen without creating event log

1. Working normally using some applications.2. The PC seems like it lost power and everything stopped and the screen blackens3. The system automatically restarts immediately.What I know:- My PC is roughly 4.5 years old.- My power is very stable.

:)

 

PC randomly shuts down and restarts without blue screen without creating event log

Hi,

Thank you for contacting Microsoft Community. I understand that your computer automatically shutdown and restart randomly.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

1. Conflict between third party applications.

2. Corrupt System Files.

Try the steps listed here:

Method 1:

I suggest you to boot the computer to Safe Mode and check if the issue occurs. If the issue do not occur in Safe Mode, I suggest you to set the computer in a clean boot state and check if it helps.

Step 1:

I suggest you to refer the article to boot to safe mode.

Windows startup settings - Microsoft Support

Step 2:

If the issue do not occur in Safe Mode, perform a clean boot and check. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to perform a clean boot in Windows

How to perform a clean boot in Windows - Microsoft Support





Warning: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the
provided link to return your computer to Normal startup mode.

Method 2:

If the issue persists, I suggest you to
perform SFC (System File Checker) Scan and check if it helps. SFC scan will scan for corrupt system files on the computer and replace them.

a. Click on Start button and type
cmd in the search box.

b. Right-click on the “cmd” option and select “Run as Administrator”.

d. Type “sfc /scannow” without quotes and hit
Enter.

Note: Do not close the Command Prompt Window until the verification is 100% complete. The scan results will be shown after this process is finished.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

PC Randomly Restarting event log shows error code 41 kernel-power

HI there, I am having an issue with my PC randomly restarting every so often but it does not go to a blue screen, it just restarts and boots back up into Windows fine. When I check the event log after the random restart I get the error code 41 kernel-power. I have the system event log saved to my PC but I am unsure of where or if I can upload it to here at all. Any help is greatly appreciated. Thank you.

 

PC randomly shuts down and restarts without blue screen without creating event log

I've gathered new info on the spontaneous restart (dirty shutdown). My PC just did that again just now.

Actually, my PC did log the restart in the Event Log:

Critical 11/2/2016 9:19:24 AM Kernel-Power 41 (63)

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Error 11/2/2016 9:19:46 AM EventLog 6008 None

The previous system shutdown at 9:18:09 AM on ‎2/‎11/‎2016 was unexpected.

At the time the restart happened, I was typing with an IME in my browser.

Also, I had never have these shutdowns before when I was using Windows 7.