Windows 10: PC randomly shuts down when switching to sleep mode

Hi all,

From some time it might happen that my PC randomly shuts down when it is supposed to switch to the sleep mode. Aside from that nothing strange is happening. I tried giving a look at the dump files through the WindowsDebug tool and it gave me the following output:



INTERNAL_POWER_ERROR a0
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000000000000f0, The system failed to completesuspend a power transition in a timely manner.
Arg2: 0000000000000004, The system power state in transition.
Arg3: 000000000000000e, The sleep checkpoint most recently reached.
Arg4: ffffd889aae03040, A pointer to the thread currently processing the request.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-PASQUAL

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 8

Key : Analysis.Memory.CommitPeak.Mb
Value: 70

Key : Analysis.System
Value: CreateObject


BUGCHECK_CODE: a0

BUGCHECK_P1: f0

BUGCHECK_P2: 4

BUGCHECK_P3: e

BUGCHECK_P4: ffffd889aae03040

FAULTING_THREAD: ffffd889aae03040

PROCESS_NAME: System

STACK_TEXT:
ffff990f`2fe616b0 fffff805`51065850 : fffff805`511f1870 fffff805`00000000 00000000`00000000 00000000`00000001 : nt!KiSwapContext+0x76
ffff990f`2fe617f0 fffff805`51064d7f : 00000001`b60a90cb 00000000`00000000 ffff990f`2fe619b0 00001f80`00000000 : nt!KiSwapThread+0x500
ffff990f`2fe618a0 fffff805`51064623 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd889`aae03180 : nt!KiCommitThreadWait+0x14f
ffff990f`2fe61940 fffff805`51791b41 : ffff990f`2fa297e0 ffff990f`00000000 fffff805`51a02a00 ffffd889`b0172100 : nt!KeWaitForSingleObject+0x233
ffff990f`2fe61a30 fffff805`5178c8c3 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 00000000`00000000 : nt!PopEndMirroring+0x91
ffff990f`2fe61af0 fffff805`5178c675 : 00000000`00000000 00000000`00000000 00000000`00000001 ffffd889`a1aa0040 : nt!MmDuplicateMemory+0x1f7
ffff990f`2fe61b80 fffff805`51117e25 : ffffd889`aae03000 ffffd889`aae03040 fffff805`5178c540 00000000`00000001 : nt!PopTransitionToSleep+0x135
ffff990f`2fe61c10 fffff805`511fcdd8 : fffff805`4f3a1180 ffffd889`aae03040 fffff805`51117dd0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff990f`2fe61c60 00000000`00000000 : ffff990f`2fe62000 ffff990f`2fe5c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


STACK_COMMAND: .thread 0xffffd889aae03040 ; kb

SYMBOL_NAME: nt!KiSwapContext+76

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 76

FAILURE_BUCKET_ID: 0xa0_f0_nt!KiSwapContext

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {168f8d2f-e77e-7dcf-020c-035a9129b0ab}

Followup: MachineOwner
---------

Thanks in advance for your help!

:)

 

Laptop gets in to sleep mode randomly

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This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

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PC shuts down after trying to wake from sleep mode.

After my Win 10 PC goes into the sleep mode and I try to wake it, the PC just shuts itself down.
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Thanks