Windows 10: PC randomly turns off completely and restarts.

I've had this issue for the past month or longer. It's inconsistent as hell and ridiculously annoying. Basically at random points my pc will turn off completely and then restart for absolutely no reason whatsoever, even when loading into a game which is more common. Now I have tried every fix, re-installing windows 10 completely, checked my hardware for failing, PSU is still alive (fan works and rig starts up obviously), GPU is still very much alive, Temps are not the issue never exceeding 50c on cpu or 70c on gpu. Drivers have been updated completely also removed and fresh installed, So i can not for the life of me figure out what is wrong. I check my event viewer and this is what i get after every crash:


The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-03-17T11:02:25.474058900Z" />
<EventRecordID>1942</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Dexter</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>

</Event>


PC Specs are:

i7-4790 3.6GHz

16GB DDr3 G-Skill Snipers

250GB SSD 850 EVO

Asrock H97 fatality performance mobo

Gigabyte 970G1 SOC gpu

750 Smarth watt thermaltake psu

Closed loop liquid cooling for cpu

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

PC Randomly Restarting after installing new Ram!

Tried your suggestions, but still had a restart! Also ran memtest overnight (13 hours according to memtest) and had no errors! Also ran Passmark Burn in test for a couple hours testing everything and had no errors or restart. Could fitting the new ram have triggered something to go bad like my mobo or psu?

 

Laptop Randomly Restarts / Turns Off and comes on with No Wifi

Thanks for the reply

I dont get any errors when the laptop restarts, but it happens randomly and instantly everything shuts down with no warning. Its not like a restart because it doent say restart it just turn off. And sometimes switches ot self back on.

I dont think I have downloaded any applications to cause the problem.

Te problem happens randomly, i think most of the time when im using the internet or using cpu heavy applications. But i think it happens randomly.

I tried the troubleshootin and it doest have the wifi adapter when it randomly shuts down. It just shows ethernet and bluetooth adapter. When i restart it again wifi works.