Windows 10: PC rebooted unprompted twice, both Kernel-power related but different bugcheck codes.

Hello! The first reboot happened while opening COD Warzone, no BSOD or windows restarting screen, just straight into de bios startup screen. Second one was while searching for matchmaking in the same game, same exact restart procedure. After the 2nd reboot I decided to check it wasn´t overheating and started the game while using HWmonitor, but the pc froze temps were normal for about 30 mins and i decided to do a button restart myself.


EventViewer data from the first crash:



-<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xffffcf09d4fd9460</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">13</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>

</Event>

EventViewer data from 2nd crash

-<EventData>
<Data Name="BugcheckCode">307</Data>
<Data Name="BugcheckParameter1">0x1</Data>
<Data Name="BugcheckParameter2">0x1e00</Data>
<Data Name="BugcheckParameter3">0xfffff8021a6fa320</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>

</Event>

Nvidia drivers were updated between both reboots, and its the first time something similar has happened HW is about year and a half old

:)

 

Random Kernel-Power Reboots

Do you see maybe even for 1 split second BLUE SCREEN during reboot or just not and this is like simply power cut reboot?

After reboot C:/Windows/MEMORY.dmp not exist. C:/Windows/minidump folder not exist.

Only in C:/ windows/livekernelreports/ win32ksys.dmp. <--- that file appeared ?


I see your log. That file is 1,8gb.

Did you check event log is any bugcheck code or only KERNEL POWER 41 ?

 

Random Kernel-Power Reboots

No, it just goes black and comes back up, Which it has rebooted when I'm at work and no one is on computer at all doing anything. Which I do have the computer attached to the UPS and I don't think I am having a external power problem.

Should I upload that file? When I checked it was created in July, Which I don't even remember my PC crashing then. It just started rebooting on 1/2/2020, I think I will make a timeline thing just to map out what the heck been happening.

So, when I looked at the Critical Kernel-Power error the bugcheck code has always been 0 like the screenshot I shared, I can search again or am I looking for a different event instead of the critical one?

Thanks

 

Random Kernel-Power Reboots

Crashed you mean reboot/restart with KERNEL 41 POWER in event log without bugcheck?

Also windows/livekernelreports/32kwatchdog.dmp was created ?