Windows 10: PC reboots when playing games

I keep having an issue where my pc reboots while I am playing games, first my screens shut off, and then my pc reboots. I get this error message in the event viewer: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffffe08b2b7b7010, 0xfffff80239ca1120, 0xffffffffc000009a, 0x0000000000000004. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 41daee6e-8e1b-40d0-8034-ee405e9a61d0.I've tried resetting my PC, updating my drivers, and minimizing how

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play games on my pc

Hi Lisa,

In order to assist properly, kindly answer the following questions:

• On which website are you trying to play the game? What is the title of the game?
• Have you tried using other browsers like Edge?
• What error message are you getting?
• Can you provide more details on the troubleshooting steps that you have tried so far?
• Are you experiencing that same thing using other PCs?

Your response is highly appreciated.

 

PC Hard reboots while or after playing video games, no BSOD

I have been chasing an issue wherein my PC will reboot either during or after playing a video game. The only time I've seen a relevant error was recently when "reboot after bugcheck" was displayed in event viewer. I researched that topic and performed suggested troubleshooting steps and have created a folder with relevent minidumps as well as the MSinfo output. I've attached the zipped folder containing the event viewer log, the minidumps, and the MSinfo output. Any help with this aggravating issue will be greatly appreciated. Thank you.

Logs, Dumps, Info:
Microsoft OneDrive

 

Windows 10 rebooting during gaming

Hi,



Thank you for posting your query in Microsoft Community Forums. Your interest on Windows 10 is appreciated.

I understand the inconvenience that you are facing. We are glad to help you.



Please share this with us:

• 
  Is the issue occurring with a particular game or with all games?
  
• 
  Is the game compatible with Windows 10?
  
• 
  Are you trying to play online games?
  

I would suggest you to update the graphics card driver and check if it works fine:

Follow the steps:

• 
  Right click on start menu and tap on device manager.
  
• 
  Select display adapters from the list and hit enter.
  
• 
  Right click on the display adapters and select update.
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.