Windows 10: PC Repeated failure to update

The HP laptop of a relative has failed to update its Windows to ver. 20H since May. A main concern for me is how long it takes to update as it is a 2017 pc yet could take hours to undergo the process; from eight am to nine pm. All this to just restart and show that it has to repeat the process for the same version. The PC has Windows 10 home language and 4GB ram. It is still relatively new with little space taken to affect memory and processing speed.

:)

 

MSI 5870 BIOS Update

Still can't reproduce. Could you please post the exact BIOSes that produce the issue?

 

Defender Update Failure - Repeated

Hi LeeEkstrom,

I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide
you with better assistance.

• Is the issue confined to one update or with all Windows updates?
• Did you make any significant changes prior to the issue?
• From how many days you are facing this issue?

KB2267602 is the latest Definition update for Windows Defender. Some updates require administrative permissions to be installed. Therefore, signing in as an administrator may help resolve the issue. If you are unable to install the updates
then this problem may occur if one or more of the following conditions are true:

• The Windows Update database is corrupted.
• Antivirus software is configured to scan the %Windir%\SoftwareDistribution folder.
• The Background Intelligent Transfer Service (BITS) service does not receive a content link header.
• A required system file is registered incorrectly.

Try the below mentioned methods and see if it works for you.

Method 1

First, I would suggest you to run Windows update troubleshooter
to get the problem automatically detected and fixed. This fixit checks Windows Update Component configuration and repairs, resolves incorrect Windows update data locations, and registers required services. For running the troubleshooter follow the steps mentioned
under the sub title What can I do if I'm having problems installing updates?

Windows Update: FAQ

Method 2

I would suggest you to check if you are able to access Windows Update services and also make sure that the following services are started. If it is not started follow the below mentioned steps:

a. Press Windows key + R, type "services.msc" (without quotes) in start run box and press
Enter.

b. Locate Windows Update service.

c. Right click on the Windows Update service and select
Properties.

d. In Start-up type, select Enable.

e. Click Start under Service status.

f. Click OK.

g. Repeat the steps c to f for the following services also:

Background Intelligent Transfer Service & Cryptographic Service.

If these steps do not help to resolve the issue, then you may proceed with the step mentioned below and check.

Method 3

If issue still persists I would suggest you to reset Windows Update components and for that try to run the
fixit provided in the following article. If you had already tried the same fixit before I would request you to run the fixit again.

How do I reset Windows Update components?

Windows Update - Additional resources - Windows Deployment

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,

 

Repeated failure

Repeated failure to update to install update for Windows 10 Version 1607 for x64-based Systems (KB4049411) and (KB4033631)