Windows 10: PC Restarting: RAM problems WHEA ID46, dump files attached

Discus and support PC Restarting: RAM problems WHEA ID46, dump files attached in Windows 10 Software and Apps to solve the problem; Hello all,lately my pc has been rebooting while gaming.Attached you can find the dump files.Would greatly appreciate any help.In the meantime I... Discussion in 'Windows 10 Software and Apps' started by Laurens Segers, Jan 3, 2024.

  1. PC Restarting: RAM problems WHEA ID46, dump files attached


    Hello all,lately my pc has been rebooting while gaming.Attached you can find the dump files.Would greatly appreciate any help.In the meantime I have;updated driversupdated bios to latest versionupdated chipset driversregards,Laurens

    :)
     
    Laurens Segers, Jan 3, 2024
    #1
  2. axe0 Win User

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums PC Restarting: RAM problems WHEA ID46, dump files attached :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    PC Restarting: RAM problems WHEA ID46, dump files attached [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
    axe0, Jan 3, 2024
    #2
  3. iannecj Win User
    Multiple Daily freeze and now BSOD- Link to V2 log and dump files

    Status update- I was working through suggestions from @ubuysa -to remove NVidia drivers in prep for driver updates as suggested I used DDU which suggests safe boot and several restarts in between cleaning steps. I remoted both display and audio drivers as both are options in DDU with network unplugged -Running out of time I got to a clean step and rebooted into safe mode and only a single screen active and low res. Safe mode. Has to stay that way since off to work. -After 24 hrs no crashes, no event log entries suggesting any restarts. Recently I cannot make 24hrs with out BSOD or cache exception restart. -planning to proceed with the NVidia install I rebooted into normal boot and before I could start driver update process for NVidia (while I was still on Microsoft display adapter)....I got restart and event log said cahce error again. -In notices fans surging on PC so I opened OCCT and grabbed screenshots. I attached that and event log entry for WHEA 18 that I got causing the restart. -At this point I turned on network so as to write this post and windows added NVidia driver so I will go back through DDU steps and hen once clean install downloads drivers from NVidia site. -After that I will start into steps proposed by @zbook Does the stability in safe mode suggest hardware is OK or can it still be hardware? Does the core voltages in attached WordPad file suggest a problem given core voltages during this "surging period" seem to get pretty low? I add pictures of OCCT at this link along with new V2 log collection under folder with today's date here: Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms - Google Drive Help
     
    iannecj, Jan 3, 2024
    #3
  4. PC Restarting: RAM problems WHEA ID46, dump files attached

    BSOD display. Used verifier. Got dump files ready to be checked.

    Thank you for providing us the dump files on your online storage. As of the moment we're still reading the dump files. For clarification, may we know the following:

    • Have you tried to boot the PC in safe mode?
    • Aside from changing RAM, what troubleshooting steps have you done so far?
    • Can you tell us the make and model of your PC?

    We'll be waiting for your response.
     
    Jesebel Ova, Jan 3, 2024
    #4
Thema:

PC Restarting: RAM problems WHEA ID46, dump files attached

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