Windows 10: pc restarting while opening games

Hello,I have a problem which i was keep looking for the solution for my problem but all the information on internet was not helping.Basically the problem is every time when i am trying to open games which need a lot of power from the pc my pc restarting itself, example Cod warzone or dead by daylight, rainbow six siege.Most people thinking it's an issue with the gpu but i bought RTX 3070 Tİ also system has Ryzen 9 5950x 16gb of ram 512gb of Samsung ssd and ASUS tuf gaming b550-plus Wi-Fi ii motherboard, so we can accept that the system is quite enough for any game, i was also thinking its abou

:)

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

Problem with opening a game.

I turned the Windows Firewall off Then, i reinstalled the game from the store (still dose not open).



i restarted my PC and tried again it still dose not working i also turned my anti-virus off (windows defender)

and tried again , still dose not open .



i opened the link to perform a clean boot to start windows ..

i followed the steps :

• Disable all services.
• Disable all startup programs from the task manager.
• Restarting the computer.

I tried again to open the game but it still open just the screen of the company (Gameloft)

just for a second or two then it closes permanently .

Then i enabled the services and the startup programs and restarted my computer

note : i have some games also could not open (Microsoft age of empires) just presents this error



It could have a relation about the problem .

 

PC will not restart

I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. For this reason I would suggest that you perform this process off line.

Press the

keys to open Run, then type msconfig in the search box. This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1) Click/tap on the General tab.

(2) Click/tap on the Selective startup option.

(3) Remove the check mark in the Load startup items check box.





4. Click on the Services tab.

5. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6. Click Disable all, this will remove all of the check marks in the Services list.





7. Click on Apply then OK





Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

If the problem does not continue after the restart please do the following.

8. Divide the number of these startup services and programs by two and you place checks in the first half of these, then restart the computer.

9. If the problem doesn't return in those services and programs remove the checks and place checks in the remaining services and programs and restart the computer.

10. When you find which half the service or program is in go on to the next step.

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. Do the same for the programs. Restart the computer.

12. If it isn't in the first half of these services and programs, do the same with the last half of the services and programs.

13. Once you have narrowed it down to the last three or four services and programs remove the checks one at a time till you find the service or program at fault.

Once you have found the service or program post it in your topic. Do not take any action until I suggest the next step.