Windows 10: PC running Windows 11 restarts without warning every few days

Hello,I've been having an issue for around a month with my PC shutting down and restarting out of nowhere. I built this PC myself around 4 months ago. Initially, this error tended to occur during intensive use either when gaming or using computational software like MATLAB but lately it has occurred while I'm browsing the internet and when the PC is idle. When checking Event Viewer logs, the Event ID given is 41, which to my understanding is just saying that a system reboot was detected without a clean shutdown. This ID on its own doesn't appear to be very useful for locating the source of th

:)

 

PC will not restart

I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. For this reason I would suggest that you perform this process off line.

Press the

keys to open Run, then type msconfig in the search box. This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1) Click/tap on the General tab.

(2) Click/tap on the Selective startup option.

(3) Remove the check mark in the Load startup items check box.





4. Click on the Services tab.

5. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6. Click Disable all, this will remove all of the check marks in the Services list.





7. Click on Apply then OK





Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

If the problem does not continue after the restart please do the following.

8. Divide the number of these startup services and programs by two and you place checks in the first half of these, then restart the computer.

9. If the problem doesn't return in those services and programs remove the checks and place checks in the remaining services and programs and restart the computer.

10. When you find which half the service or program is in go on to the next step.

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. Do the same for the programs. Restart the computer.

12. If it isn't in the first half of these services and programs, do the same with the last half of the services and programs.

13. Once you have narrowed it down to the last three or four services and programs remove the checks one at a time till you find the service or program at fault.

Once you have found the service or program post it in your topic. Do not take any action until I suggest the next step.

 

PC restarting with out warning every few days

My PC has randomly been restarting without warning.

The event viewer log is as follows

A fatal hardware error has occurred.

Component: AMD Northbridge

Error Source: Machine Check Exception

Error Type: 11

Processor APIC ID: 0

The Source is WHEA-Logger

with event ID 20

What is causing this issue and how can i fix it?

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.