Windows 10: Pc saying enter bitlocker recovery key after updating to 23H2

I have a Lenovo laptop running on windows 11 home. I just updated my laptop to windows 23H2 but now is is showing to enter bitlocker recovery key and j don't have it because i didn't create this bitlocker by myself. I am unable to use my pc please help me

:)

 

PC prompting for Bitlocker recovery key, cannot find the recovery key

Hello Leckbir,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made to the PC?
   
3. Which version of Windows is installed on the PC?
   
4. What is the make and model of the PC?
   

This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

Find my BitLocker recovery key.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

BitLocker Recovery Key Entered Correctly but it Just Keeps try to reboot

Hello,

BitLocker recovery key can be retrieve using different methods. Since you have entered it correctly and your PC is still unable to boot, we would like to ask for additional information. Kindly answer the questions below:

• Were there any changes made prior to this issue?
• Are there any error messages after you have entered your recovery key?
• How does your screen looks like after you have entered your recovery key?

Meanwhile, you can check out this support article for the several ways on
how to find your BitLocker recovery key to double check if you were able to locate and enter it correctly.

We'll wait for any updates so we can assist you better.

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.