Windows 10: PC screen is black after forced reboot from a blue screen

Discus and support PC screen is black after forced reboot from a blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Yesterday, I was turning on my wifi on my laptop Acer aspire 5 A515-51G-525C and suddenly, a blue screen appeared the one with the sad face and it said... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by lauramcfsantos, Dec 27, 2021.

  1. LAURAMCFSANTOS
    lauramcfsantos Win User

    PC screen is black after forced reboot from a blue screen


    Yesterday, I was turning on my wifi on my laptop Acer aspire 5 A515-51G-525C and suddenly, a blue screen appeared the one with the sad face and it said that the error had to do with the ci.dll, which I'm not sure what it is. After that, the reboot started but the error couldn't be solved, so the blue screen appeared again and this was repeated twice. At some point, the screen was black but the light on the side of my laptop is on, as if it was going to turn on, but there is no image whatsoever. Today, somehow, I could turn on the laptop, but after a few minutes, the blue screen appeared ag

    :)
     
    lauramcfsantos, Dec 27, 2021
    #1
  2. HERMMIE17
    hermmie17 Win User

    Screen goes blue / black on start of atitool

    i tried 0.26 and the new beta but its the same... if i start atitool the screen immidiately goes blue or black and i have to reboot... the computer doesnt really hang but the screen seems to be lost.
    any suggestions? i dont have any other programs running, i dont even want to OC my card i just want to have control over the fan speed, i have a x1800xt btw.
     
    hermmie17, Dec 27, 2021
    #2
  3. BIGONEXEON
    bigonexeon Win User
    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Dec 27, 2021
    #3
  4. MARIA FAB
    Maria Fab Win User

    PC screen is black after forced reboot from a blue screen

    Blue Screen Errors, Black Screen After Restart

    Hello Jonathan,

    The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
    the Blue screen error can be caused by both hardware and software issues.

    Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:


    Please update us with the results. We will be glad to assist you.
     
    Maria Fab, Dec 27, 2021
    #4
Thema:

PC screen is black after forced reboot from a blue screen

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