Windows 10: pc screen is black untill flashlight is facing the screen

the ash a light to itlaptop wont have its screen bright untill i fl

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Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Black screen before login

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Black Screen on your PC. For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
2. What is the make and model of the PC?
   

Meanwhile, I would suggest you to refer the article
Troubleshoot black screen or blank screen errors and see if that helps.



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

black screen

Hi Ken,

Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Have you made any changes to the hardware of the PC before this issue occurred?
• Did you encounter any error messages or error codes along with the black screen?

In the meantime, we suggest that you perform the troubleshooting steps provided in this
link. The link serves as a guide on how to address black screen issue.

We are looking forward to your response.