Windows 10: Pc shows only a black screen

Discus and support Pc shows only a black screen in Windows 10 Software and Apps to solve the problem; when I boot up my pc, i try to open my browser and some apps, nothing is oppening. when I press the windows key, all of my screens turn to black and I... Discussion in 'Windows 10 Software and Apps' started by Thomas Provost1, Nov 10, 2024.

  1. THOMAS PROVOST1
    Thomas Provost1 Win User

    Pc shows only a black screen


    when I boot up my pc, i try to open my browser and some apps, nothing is oppening. when I press the windows key, all of my screens turn to black and I cant do nothing but manually shut down my PC

    :)
     
    Thomas Provost1, Nov 10, 2024
    #1
  2. DHAVELYN MER
    Dhavelyn Mer Win User

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Nov 10, 2024
    #2
  3. DARLEEN PEN
    Darleen Pen Win User
    black screen

    Hi Ken,

    Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • Have you made any changes to the hardware of the PC before this issue occurred?
    • Did you encounter any error messages or error codes along with the black screen?

    In the meantime, we suggest that you perform the troubleshooting steps provided in this
    link. The link serves as a guide on how to address black screen issue.

    We are looking forward to your response.
     
    Darleen Pen, Nov 10, 2024
    #3
  4. ROSE CAL
    Rose Cal Win User

    Pc shows only a black screen

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Nov 10, 2024
    #4
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Pc shows only a black screen

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