Windows 10: PC Shut down/Sleep/Hibernate always get BSODed

Discus and support PC Shut down/Sleep/Hibernate always get BSODed in Windows 10 Performance & Maintenance to solve the problem; Laptop is Acer Predator PH3Q5-53CPU is Intel i5-10300H 2.5GhzRuns Windows 10 Home Version 21H2After getting back my Laptop from ACER Warranty Keyboard... Discussion in 'Windows 10 Performance & Maintenance' started by Ultima Zero, Dec 7, 2021.

  1. PC Shut down/Sleep/Hibernate always get BSODed


    Laptop is Acer Predator PH3Q5-53CPU is Intel i5-10300H 2.5GhzRuns Windows 10 Home Version 21H2After getting back my Laptop from ACER Warranty Keyboard replacement, my Laptop now cannot shutdown/sleep/Hibernate without being BSODed 100% of the time. I've updated my windows Version to the latest version but it's did nothing. I've tried the QR code from the BSOD but it didn't do anything, what should I do? It's getting annoying not being able to resume my work after Hibernating and seeing BSOD is concerning in general.

    :)
     
    Ultima Zero, Dec 7, 2021
    #1
  2. claylomax Win User

    Shutting down, hibernating, or sleeping?

    Speaking of ... I just built a new PC with an AMD Kaveri and Windows 7 64 and the option sleep is greyed out, I get shut down and hibernate; it's funny, on my PC (see specs) I get sleep and shut down not hibernate. I tried the bios but I'm clueless. Any ideas?
     
    claylomax, Dec 7, 2021
    #2
  3. Aquinus Win User
    Shutting down, hibernating, or sleeping?

    When sleep is grayed out it probably means that you're missing a driver required to do it or rather a device is incapable of going to sleep, but more often than not it's drivers that haven't been installed. I would make sure you're not missing any chipset or something.
     
    Aquinus, Dec 7, 2021
    #3
  4. 95Viper Win User

    PC Shut down/Sleep/Hibernate always get BSODed

    Shutting down, hibernating, or sleeping?

    You may have a device that is not compatiable with sleep states or it could be a driver causing it... like this one ( Sleep Option greyed out ), that was caused by a generic display driver.

    Make sure all your drivers are up to date and all drivers are installed.
    Look in device manager, see if there are any devices that are generic or unknown.

    And, here is an explanation of the BIOS ACPI settings --> Difference between S1 (POS) and S3 (STR) standby mode in BIOS?

    You might want to start a thread, if you want to get into fixing it.
     
    95Viper, Dec 7, 2021
    #4
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PC Shut down/Sleep/Hibernate always get BSODed

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