Windows 10: PC Shutdown from Sleep. Power Troubleshooter.

So my PC I built myself has done a funky thing. So from 7:10 where my PC was asleep, it ran a power troubleshooter mid sleep and woke my PC up and the source was from the Power Button. Nobody was in the room at the time and been away from home until 11:17 PM where it said I booted the PC. I don't know what went wrong and there has been no power flickering or outages at all. The PC never woke up though and it was shut down when I got home. There is no crash report or hardware error, almost as if the button was held down to shut down but again. Nobody was home. I ran trouble shooters and what no

:)

 

Windows 10 - PC locks up on Sleep/Shutdown

Hello,

Thank you for posting your query on Microsoft Community.

Let's try the below steps and check if it helps to resolve your issue:

Step 1: I suggest you to running troubleshooter for
Power. Follow the steps below:

• Press Windows + X key.　
• Select Control panel.
• In the search box, type Troubleshooter
  and then click Troubleshooting.
• Click on Power and click on next.
  
• Follow the onscreen instruction.

Step 2: I suggest you to follow the steps below and check if it helps:

• Click on Windows button and then go to
  Settings.
• Click on Power and sleep Option.
• Select Additional power settings.
• From the left corner select Choose what the power button does.
• Under power button settings when I press the power button select
  Shut Down.

Step 3: I request you to follow these steps to make sure Network Adapter is not interfering with computer:

• Press Windows Key and
  X Key, select Device Manager.
• Expand the Network Adapter, right click and select
  Properties.
• Under the power management check the box which says “Allow the computer to turn off this device to save power”.
• Press Ok.

Step 4: Create a new power plan and check. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting
these settings can help you conserve power and extend your computer's battery life.

http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8

Note: Steps applies to Windows 10 as well.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

missing sleep menu in power

Hi,

Missing Sleep option in Power menu is usually caused by outdated or corrupted device drivers. For us to better assist you, we would like to ask the following:

• Have you made any recent changes on your computer prior to the issue?
• When you check the Power options in Control Panel, did you mean that the Sleep option is not displaying in the Shutdown settings?

If you haven't check the Shutdown settings in Control Panel, we suggest to do so and make sure that the Sleep option is enabled. To check the Shutdown settings, follow these steps:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Click System and Security and select Power Options.
• Click Choose what the power buttons do in the left pane of the window.
• Under Shutdown settings, put a tick in the Sleep
  box and click Save changes.

If the Sleep option is already enabled and it still doesn't appear in the Power menu, we recommend that you keep the device drivers up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

Update us with the outcome so we can provide further assistance.

 

My PC was shutdown suddenly by power cut off so now it had some errors

Hi,

I understand your concern and will assist you to resolve the issue.

• 
  Have you updated all the Windows and optional updates?
  
• 
  Have you updated all the Drivers?
  
• 
  What is that exact error message?
  

I suggest you to follow the steps below and check if it helps.

Step 1: Run the
Power troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option
  on the top right to Large icons.
  
• 
  Click on troubleshooting
  and click on the view all option on the left panel.
  
• 
  Run the Power
  troubleshooter.
  

Step 2: Change the “Power plans” settings.

A power plan is a collection of hardware and system settings (like display, sleep, etc.) that manages how your PC uses power. The power plans you can use depend on the kind of PC you have.

Windows help and learning

Keep us posted on this issue so that we can assist you better.