Windows 10: PC shuts down with blue screen and EVENTID41 error

-II'm not sure what's wrong but I have this message:


<<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

-<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreatedSystemTime="2020-07-08T17:27:25.815001200Z" />
<EventRecordID>3432</EventRecordID>
<Correlation/>
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LAPTOP-Hannah</Computer>
<Security UserID="S-1-5-18" />
</System>
-<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xffff8303146e9010</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

:)

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

pc closes down suddenly

Hi,

There are different factors which can cause for your system to shut down unexpectedly. For us to isolate your concern, kindly answer the questions below:

• Have you made any changes on your PC prior to the issue?
• Are you getting any error messages or error codes?

In the meantime, we suggest you visit the article Troubleshoot blue screen errors
and perform the troubleshooting steps provided under the While using my PC
section.

 

Laptop shutting down

Hello Vinny,

Let's determine the cause of the issue. To get started, we'd like to get the following information:

• Is this your first time to encounter this error?
• Did you make any changes to your computer's configuration prior to the issue?

A stop error (blue screen error) can occur if a problem causes your PC to shut down or restart unexpectedly. For possible troubleshooting steps, please check this article:
Troubleshoot blue screen errors.

Looking forward to your response.