Windows 10: PC stays on when I put it into Hibernate

Hey all


I'm having an issue with my desktop PC. I put it into hibernate but instead of turning off, it turns off my peripherals and the computer stays on. It stays on and won't let me use the keyboard/mouse to do anything, to which I then have to power it off by pressing the power button.


Any help is much appreciated.

:)

 

hibernating/password

Hello Rich,

One possible reason why your system keeps hibernating or goes to sleep is because of the power plan settings of your computer. To assist you with your concern regarding your PC hibernating, we recommend that you reconfigure the power plan settings by following
the steps below:

• Type Display on Cortana's search field and press
  Enter.
• Select Power & sleep.
• Under the Sleep option, click the drop down menu to set the number of minutes/hours you would like your PC to sleep/hibernate. We suggest that you select
  Never if you do not want you system to hibernate.
• Close all windows for the changes to take effect.

Let us know if you will need further assistance.

 

Missing hibernate button

Hi Yusak,

We would like to isolate this issue that you're having right now. Will you be able to provide the exact error message that you recieved?

We suggest that you try to enable hibernation on your device using the Command Prompt.

To make hibernation available, follow these steps:

• Click Start, and then type cmd in the Start Search box.
• In the search results list, right-click Command Prompt, and then click Run as Administrator.
• When you are prompted by User Account Control, click Continue.
• At the command prompt, type powercfg.exe /hibernate on, and then press Enter.
• Type exit, and then press Enter to close the Command Prompt window.

We will wait for your response.

Regards.

 

Hibernation and Sleep not working on my WIndows 10 PC after latest update

Hello,

There are many possible reasons for this hibernation and sleep not working issue. The most common causes are
corrupted Power settings or outdated display drivers. In order for us to efficiently assist you with your concern regarding the issue of waking up from sleep/hibernation, we just have a few questions for you:

• Have you made any recent changes to your computer prior to the issue?
• Did you get any error messages upon waking up your computer from hibernation/sleep?
• Have you also tried performing the power troubleshooter?

If you still haven't, we suggest trying the steps below:

• Press Windows key + W and type Troubleshooting.
• Select Troubleshooting and click on System and Security.
• Click on Power and follow the onscreen steps.

Delete the current power plan and create it again.

We're looking forward to your reply.