Windows 10: PC stuck on boot menu.

I recently had a bug where my monitors would freeze and not work after a couple minutes of being inactive, I keep having to restart my pc for it to work, i got annoyed and decided to reset my pc, but now i am stuck on the boot menu screen, and when i press windows 10 it restarts at 64% and goes up to 71% before bringing me back to the boot menu resulting in it to be a constant loop, I disconnected one monitor and but it still isn’t working, and when i try to boot in safe mode it instantly puts me pack to the boot menu.

:)

 

Toshiba Laptop Stuck at Boot Menu

Hi,

Thank you for writing to Microsoft Community Forums.

I understand the inconvenience you are facing with the laptop which is stuck at boot menu.

1. What is the model number of the laptop?
   
2. What is the error you have received when you try to boot the computer to desktop?
   

I suggest you to follow the steps mentioned below and let us know if that helps.

Method 1

Unplug all the external devices and then try to boot the computer to desktop.

Method 2

Unplug the AC adapter to your laptop. Remove the Battery. Hold power button for 30 seconds. Then leave it set for 15-20 plus minutes (Letting it sit longer won't really help to much) and then just plug back in ONLY AC adapter and see if it shows the
hard drive in the BIOS.

Method 3

Start your PC in safe mode

I suggest you to refer the article “Start your PC in safe mode in Windows 10”
for the steps.

If the issue still persists I suggest you to refer the article Recovery options in Windows 10
for more information.

Note: This article includes Reset your PC and
Use installation media to reinstall Windows 10 as the options. I suggest you to ignore these options, since there is a chances of data loss. This will remove all your personal files, apps and drivers you installed, apps and customizations from
your PC manufacturer, and changes you made to settings.

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

Muralidhar

Microsoft Community Moderator

 

pc stuck at boot!

i just tried your suggestion. but still cant enter bios.

 

No startup boot menu

Hello Kimoefat,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

As an initial recommendation, I would suggest you to access the System configuration utility and check if the Operating System installation path for Ubuntu exists. To do so, follow the below steps.

• Type msconfig in the search bar and select System Configuration from the search results.
• Select the boot tab in the System configuration console to check if the installation path for Ubuntu exists.

If it exists, next logical step is to check if the boot menu time out has been set to 0, which results in Boot menu not showing up.

The boot menu time-out determines how long the boot menu is displayed before the default boot entry is loaded. It is calibrated in seconds. To change the boot menu time-out, use the Bootcfg
/timeout switch. Valid values are from 0 through 999. You cannot use Bootcfg to set an indefinite time-out.

You can run the following Run command line to set the boot menu time-out accordingly. To do so, follow the below steps.

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt
  
• 
  Type in the following command: bootcfg /timeout 10
  
  timeout 10 will set the time frame to 10 seconds
  

However, if the Boot path for Ubuntu does not exist in the boot menu of System Configuration utility, I would suggest you to check if the Ubuntu is overridden by the Windows installation or if the Ubuntu installation files are corrupted.

Hope the above information is helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank You.