Windows 10: PC stuck on boot screen and cant go into recovery mode.

I disabled one of my graphic cards and now my computer is stuck on boot screen, and when i try to go into recovery mode my computer gets a black screen.

:)

 

Unable to boot the PC, stuck in recovery mode screen​

Hi Joe,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to boot the PC normally as it is stuck in recovery mode.

1. Were there any recent updates installed on the PC?
   
2. What is the exact make and model of the PC?
   

I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Boot the PC into safe mode with networking and check if you are able to login. Refer the article to

Start your PC in safe mode in Windows 10, refer the section
From a black or blank screen.



Method 2:



Perform a system restore to revert the PC back to the state when everything was working fine. Refer the article

Recovery options in Windows 10, refer the section
Use installation media to restore or reset your PC.



Note:
Do not reset the PC; resetting the PC will remove all the data and installed programs from the PC.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

PC shows Automatic Repair screen after booting

Hi,

Thank you for replying.

Refer the steps mentioned below to restart the computer in Safe Mode:

1. On the Choose an option screen, click on Troubleshoot.
2. Click on Advanced options.
3. Click on StartupSettings and click on
   Restart.
4. After the device restarts, you will see list of options. Select option
   5 or press F5 to boot the computer into
   Safe Mode with Networking.
   

After restarting the computer in Safe mode, refer the steps mentioned in my earlier response to perform clean boot and see if the PC boots normally.

If the computer doesn't boot,
I would also suggest you to refer the troubleshooting steps mentioned in the section
Use installation media to restore your PC from the article
Recovery options in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to boot the PC stuck in WinRE mode

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it can be when the PC doesn’t work the way it is supposed to. I appreciate your effort in trying to resolve the issue by performing troubleshooting steps. For better understanding of the issue, please
respond to the questions below:

1. Are you aware of any changes being made to the PC?
   
2. Do you receive any error code when you try to boot the PC normally?
   
3. What are the troubleshooting steps you have tried?
   
4. What is the error you receive while performing reset?
   
5. What was the result of automatic repair?
   

Meanwhile, you can try removing any external devices connected to the PC and check if you are able to boot the PC.

However, I would suggest you to follow the steps mentioned below and check if that helps.

Method 1:

I would suggest you to try booting the PC to safe mode and check if that helps.
Refer the article
Start your PC in safe mode in Windows 10. If the PC is working fine in safe mode, perform a clean boot being in safe mode environment check.

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot
on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

To perform a clean boot on the computer refer to the article

How to perform a clean boot in Windows.

Note:
Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.

Method 2:

Try troubleshooting startup issues. You can refer the article on

troubleshooting common startup issues and see if that helps.

Note: While performing chkdsk on the hard drive, if any bad sectors are found on the hard drive then chkdsk tries to repair that sector if any data available on that might be
lost.

If you have an external hard drive, you can take the backup of the data by following the steps mentioned below.

1. Open command prompt window by following the article
   
   troubleshooting common startup issues.
   
2. On the command prompt window type,
   notepad.exe and hit enter.
   
3. Now click on File
   and click Open…
   
4. On the Open file window, click on
   This PC
   
5. Now navigate to the location
   C:\Users\UserName\ select the folder that you want to backup to the external drive.
   
   Note:
   To see all the files on the Open dialog box, change the
   files of type to All files.
   
6. Right click on the file/folder
   and select Send to and select the external hard drive.
   

If the issue persist, please get back to us with the result of troubleshooting steps to assist you further with the issue.

Regards,

Prakhar Khare

Microsoft Community – Moderator