Windows 10: PC Suddenly and Randomly restarting, Event viewer giving Kernel Power Event ID:41 Category 63

Hello fellow human beings! I hope whoever is reading this is having a great day!Before i start, here is my PC Specs: Ryzen 5 3600 16 GB 3000 Mhz Ram I added another 16 to try and fix itAMD Radeon RX 5700 XT Sapphire Nitro +TOMAHAWK Max B450 Nvme M.2 SSD XPG 512 I wanted to seek help since all my efforts to solve this issue are not enough. My pc has been randomly shutting off and restarting at random times for a reason I don't know. I've been through a lot of tests to find the problem since that's ... the problem.The event viewer saying that the critical issue here is the Event Kernel Power

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Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Event ID 41 Task Category 63

If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?

 

Kernel-Power, Event ID 41, Task Category: (63)

On June 4, 2020 I suddenly started having a problem with spontaneous reboot of my computer, which the first time led to an endless reboot loop, upon which I took the option of reinstalling Windows 10, and losing all my installed programs. The only things
I reinstalled were the printer drivers, Norton anti-virus, and Chrome. But the problem was not fixed ... the computer still spontaneously reboots with the event error Kernel-power, event ID 41, task category 63. I uninstalled Chrome, but the problem persisted,
very often having the computer crash and reboot when I simply clicked on the Edge browser icon. The only guess I have at the moment is that either Windows 10 updated and introduced the problem, or the Norton 360 anti-virus updated and introduced the problem.
The issue is unpredictable, but it has happened 3 times in the past hour. Any suggestions on what I can do?