Windows 10: PC system crashing after downloading Word document or PDF

Discus and support PC system crashing after downloading Word document or PDF in Windows 10 Software and Apps to solve the problem; Hi, I have been working at a school, and everything was fine until teachers one by one started to report their PC crashing and seeing the blue screen... Discussion in 'Windows 10 Software and Apps' started by Mo987654, Feb 8, 2022.

  1. MO987654
    Mo987654 Win User

    PC system crashing after downloading Word document or PDF


    Hi, I have been working at a school, and everything was fine until teachers one by one started to report their PC crashing and seeing the blue screen of death.I tested to see if I could replicate the error on my admin account on affected PC but it seemed fine, however, on staff account the error happens every time, they would download something from google drive, or any website and the blue screen would appear.For one teacher, I started by deleting user profile but that didn't solve the issue for her but it worked on another teacher so I decided to re-image the PC where deleting user profile d

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    Mo987654, Feb 8, 2022
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PC system crashing after downloading Word document or PDF

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