Windows 10: PC turns off when trying to export video

I tried the double clics, as suggested by the community, it does not help. My computer turns off, each time I try to export a video, from video editor. Indeed, thank you for your assistance.

:)

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Error: 0x80070020 The file is in use while exporting a video from Photos app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the issue that you are facing while exporting a video. We will need the following information from you to help you further:

• What happens when you try to save the file with a different name?
  
• What are the troubleshooting steps that you have tried?
  

As per the description in the screenshot, firstly, I would suggest you to close all other instances of Photos app and then try exporting the video.



If that doesn’t help follow the steps mentioned below:



Method 1: Using a different file name



You can try using a different file name and see if that makes a difference.



Method 2: Saving in a different location



I suggest you to try exporting the file in a different location and see if you are able to export it.



Method 3: Creating a new video



If the issue persists, you can try creating the video from scratch and check if that helps.



For additional information, you may also refer the article
Fix problems with apps from Microsoft Store.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Export of Final Video Issue

Hi Franc,

The challenge that you're experiencing could be related to the video format, display resolution, or player that you're using. For us to isolate your concern, we would like to know the following:

• How did you export the video and where did you save it?
• After you exported the video, have you checked the video details if there were any changes with the actual resolution?
  
• Does this happen to all the videos that you exported regardless of the format and resolution?
• Have you tried using a different video player and see if the issue persists?
  

Regards.