Windows 10: PC updated Windows 10 and all of the files pictures, music, documents have been deleted

Discus and support PC updated Windows 10 and all of the files pictures, music, documents have been deleted in Windows 10 Installation and Upgrade to solve the problem; My laptop performed a standard update of Windows 10 and a couple of weeks later I opened my laptop and ALL of my files have been deleted. Years worth... Discussion in 'Windows 10 Installation and Upgrade' started by KateKirby, Feb 26, 2020.

  1. KateKirby Win User

    PC updated Windows 10 and all of the files pictures, music, documents have been deleted


    My laptop performed a standard update of Windows 10 and a couple of weeks later I opened my laptop and ALL of my files have been deleted. Years worth of photos, work documents, personal files have all vanished. The Windows.old folder no longer exists and despite trying to use recovery software, I cannot find my files.


    Please can anyone help? This is an absolute disaster! I didn't switch off during the update or anything like that, so I have no idea why this has happened.


    Please help.

    :)
     
    KateKirby, Feb 26, 2020
    #1
  2. enso Win User

    Quick Access not searching Pictures folder

    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
  3. Eric Ber Win User
    Unable to retrieve my pictures, music, pdf's, and documents since Windows 10 updated

    Hi Cheri,

    We see that you are unable to retrieve your pictures, music, PDF's and documents since you updated your Windows 10 PC. To assist you further, kindly answer the questions below:

    • What troubleshooting steps have you done so far?
    • Have you updated your computer from Windows 7, Windows 8 or Windows 8.1 to Windows 10?
    • Have you tried using Cortana and search for the files and folders?
    • Have you troubles the troubleshooting steps provided on this
      link
      ?

    Regards.
     
    Eric Ber, Feb 26, 2020
    #3
  4. PC updated Windows 10 and all of the files pictures, music, documents have been deleted

    Windows 10 printing issue while printing picture from Document files.

    Hi,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in printer settings.

    To assist you better, please provided us the information below:

    • When you say that "I cannot print a picture from my Documents file", are you trying to print a picture present in a word document file or trying to print a picture on Windows 10?

    I suggest you to follow the steps provided in the Microsoft Help Article about printer related issues and check if it helps.

    https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

    Please get back to us with an update on issue with printing pictures in document file on Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Feb 26, 2020
    #4
Thema:

PC updated Windows 10 and all of the files pictures, music, documents have been deleted

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