Windows 10: Pc was taken over by a remote access Trojan

I think I know what they did. I was sleep deprived and playing Minecraft, and in a moment of sleep deprivation and stupidity, I clicked on a link I knew I shouldn’t. With Mojang forcing you to link a Microsoft account, they were clearly after my Microsoft account. I wasn’t fast enough to ward off the attack so I lost the account. Afterwards they replaced my security emails with theirs and overrode my Microsoft account and replaced it with theirs, then they deleted my account, since when I tried to sign in I was prompted with this account does not exist. The major issue is that I’m using a wind

:)

 

Remote access

Hi zabby937

Did you allow those Tech Support scammers to have Remote Access to your PC, they would have asked you to allow that?

Once you have turned off Remote Access, they can no longer access your PC.

Open Control Panel - Programs and Features, order that list by Date Installed

Check for any software installed on that date, like TeamViewer or LogMeIn, if you find any remoting application like those, uninstall it

Other than that, you have taken all the right steps and your PC will be fine, you do not need to worry about this further . .

 

Remote Access

1. Follow these steps to disallow remote access to your PC completely:
2. 1. Type “remote settings” into the Cortana search box. Select “Allow remote access to your computer”. This may seem counter-intuitive, but this opens the Control panel
   dialog for Remote System Properties.
3. 2. Check “Don't Allow Remote Connections” to this Computer. You've now disabled remote access to your computer.

Try these two steps and tell us if your issue gets solved. If it does not then your PC may be infected. Use a Good antivirus to remove the infection from your device completely.

 

Pc hacked through remote access

You are quite welcome

if there are any applications that were installed by a third party to whom you gave remote access, I would recommend removing them unless they are something that you know and trust.

otherwise there should not be any reason to delete files or reset the PC. Once you have taken the steps above you have cut off the ability for anyone including yourself to remotely access your PC from another location.

If you have any concerns about viruses or malware you can always run a full scan with Windows Defender.