Windows 10: PC was working fine, then my USB devices all went off mouse/keyboard etc.. the comp fully...

PC was working fine, then my USB devices all went off mouse/keyboard etc.. the comp fully crashed. Could not get it to reboot. Have tried multiple Google suggestions but the computer only powers up but nothing connected to it is working at all. The RGB RAM cards are dark also and they lit up fine before

:)

 

Windows 10 usb keyboard and mouse not working

Hi,

To assist you better, answer the below question.

I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.

 

keyboard and mouse not working windows 10

Hello,

Please try these suggestions:

• Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
• Try using a different USB port on your PC.
• If you use a USB hub between the device and the PC, make sure the hub has power. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.
• Make sure that the cables on your device aren't damaged in any way.
• Check any battery-powered devices to see if they are fully charged or have fresh batteries.
• Make sure there’s no dirt blocking keys or sensors.
• Update your device with these steps:
  

1. In the search box on the taskbar, type device manager, then select Device Manager from the list of results.
2. In the list of hardware categories, find the device that you want to update, and then double-click the device name.
3. Click the Driver tab, click Update Driver, and then follow the instructions.

• If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC. If the device
  doesn't work on the other PC, you might need to replace it.

See other suggestions mentioned in this support article: https://support.microsoft.com/en-in/help/17417/windows-mouse-touchpad-keyboard-problems.

Hope this helps!

 

keyboard and optical mouse usb

Hi,

To assist you better, answer the below question.

• Are you getting any message when you connect the USB Keyboard and Mouse?

I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps.

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

I suggest you to refer to the following Microsoft article on
Troubleshooting: Keyboards and check if it helps.

https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.