Windows 10: PC with wrong location

I have two Dell computers both with Windows 10 running in the same local network. When using “Find my device”, the location for one of the computers is given correctly to a town in Norway. On the other computer, however, the position is given as Balsas, Brazil. The “last seen” time seems to be the moment of the location request. Can the wrong position be a result of some kind of hacking?

:)

 

my location on maps app is wrong.

Hi Don,

I suggest you to follow the below methods and check if it helps.

Kindly follow the below steps and check if it helps.

• Type Location privacy settings in search bar
  and click on Location privacy settings.
• Here you can enable/disable the Location.
• You may try to Enable/Disable the Maps app to use the
  location or not from the apps list.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

cortana , wrong location

Hi,

Thank you for the response and keeping the status updated.

I suggest you to follow the methods below and check if that helps.

Method 1

Firstly, I suggest you to check the region settings. Refer to the steps below:

• Press Windows key +W.
• Type Region & click on Region & language settings.
• Check if the region selected in correct.

Method 2

Turn off and on the Location settings. Refer to the steps below:

• Press Windows key + W.
• Type Location and click on Location settings.
• Turn Off and then turn the location On and check if issue persists.

Method 3

Ensure that Date and Time set correctly and check the issue status.

• Press Windows key + W and type Date and Time.
• Select Set Date and Time.
• Click on Change Date and Time Button to change date and time.
• Click on Change Time Zone button to change Time Zone
• Save the changes and check the issue status.

Method 4

Synchronize their system clock with Internet Time and check if it helps.

• Click the Date and Time display on the Task bar followed by Change date and time settings.
• Click on Internet time tab.
• In the Internet Time Settings window, mark the check box with label as Synchronize with an internet time server and specify the server name.
• Save the changes by clicking on Ok.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Location setting

Hi,



This issue could occur due to incorrect location settings or it would depend on your IP address. We suggest you to check the location settings of your PC, and check if it helps. Here are the steps:

• Click the Start button, and select Settings.
• Go to Privacy, and choose Location.
• Make sure that the Location service is On.

If issue persists, then it has something to do with your IP address. It’s because the location detected depends on the location set on your IP address.



Let us know how it goes.