Windows 10: PC won't start - BSOD with multiple stop codes

Hi there,


I have been battling with a BSOD for 2 days now. At first my PC restarted with a BSOD and went back to normal, it then started restarting seemingly randomly and since late last night, stopped turning on completely.


Not sure what caused it, all I can think of doing recently was running quite a lot of heavy processes for the first time 2x online games, streams and various smaller tasks and installing recent geforce driver via geforce experience. But to note, the games didn't lag or anything.

The stop codes... I had about 10 different ones, mostly:
Kernel auto boost lock acquisition with raised irql,
Irql not less or equal,
Kernel mode heap corruption,
Kernel security check failure,
Kmode exception not handled,
Apc index mismatch

My BIOS also kept showing two errors:
ROM image is not loaded,
ROM image update denied

The BSOD shows up before i can even get to password stage of windows start up. I tried to reinstall windows but can't even load the installation as one of the above stop codes show it does start differently and shows windows logo when booted via usb. I also updated BIOS to f10c via USB but had no change. I tried to unplug 1 out of 2 ram sticks, also changing slots. I lastly tried to unplug my ssd the only drive i have to see if that's at fault but it seemingly makes no difference whatsoever.

Would really appreciate any help here, i don't really have any spare parts to test hardware issues and I'm not very knowledgeable about computers.

Some basic info here https://imgur.com/cCeuaMQ

:)

 

BSOD death, multiple stop codes

Good day,

I have been assisting a user with an issue relating to BSOD, and multiple stop codes ranging from:

KERNEL SECURITY CHECK FAILURE

SYSTEM SERVICE EXCEPTION

DRIVER VERIFIER DETECTED VIOLATION

I ran through a couple of troubleshooting steps, such as an SFC scan and DISM restorehealth among other things, and it seems the stop codes now mainly focus around driver related issues from what I can gather.

I did advise the user that the PC needs to have it's OS reloaded, however due to the Covid-19 lockdown options are limited.

Would anyone be able to assist? I am aware that generally the Minidump file(s) are required, which I will try and upload as soon as I am on the PC.

Some troubleshooting steps I have followed:

- Checked that PC had updated to Windows feature pack 1909.

- SFC scan - No integrity violations.

- Uninstalled and re-installed graphics driver as it was stated that this driver is the root cause of some of the stop codes.

- Driver check for any outdated drivers (Dell support assistant) - No drivers of importance needing an update

- Memory check - No issues with Memory detected.

- Ran CCleaner. - Ran Malwarebytes - No infections. - Ran Rkill - Ran ADWCleaner - Removed adware. - Ran Crystaldiskinfo - Good drive status shown.- Ran the DISM command - Completed Successfully.-
Checked PC resources, no irregularities or high usage detected.

 

BSOD when coming out of sleep, multiple error codes

Thanks for the assistance, I've run all the necessary steps. It looks like there might be an issue found when running that first command. I have also installed all the driver updates recommended by the dell support check.

You can find the logs of the command prompt window in the cmd.log file

cmd logs.txt

 

Lumia 830 main camera won`t start

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