Windows 10: PC Xbox Gaming Service audio capture issues

I have an external audio interface with a RODE NT2000 connected up to it. When I try to capture gameplay through the xbox game bar, the audio quality of my microphone is terrible. It's majority static which gets louder the longer the capture is, and I believe this is also an issue when I'm in parties with friends. I've tried changing the kbps, it's on 2 channel 24-bit 48000Hz Studio Qaulity, and I can't seem to fix it at all. I've double checked that the xbox game bar is using the correct input, and I've checked across my system to make sure the correct microphone is being used. This isn't a

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Xbox Game Bar Capture Doesn't Record Mic Audio

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while recording microphone audio using game bar while playing games.



I would suggest you to try troubleshooting Game Bar and see if that helps. Refer the article

Troubleshoot Xbox Game Bar on Windows 10



In addition, you can also check if the Microphone for game bar is enabled under privacy settings.

1. Go to Settings (press Windows +
   I key together) > Privacy.
   
2. On the left hand pane scroll down and look for
   Microphone.
   
3. Toggle Allow apps to access Microphone
   to ON.
   
4. Under Choose which Microsoft Store app can access your Microphone toggle Xbox game bar to
   ON.
   
5. Restart the game bar.
   

If the issue persists, please get back to us with details of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Xbox Game Bar / Game Capture

Hello,

I am having an issue with the Xbox Game Bar captures. I try to record 3 min. clips of events that happen in game. When I go in my files to review the video, the video does not play. Looks like a screen capture of the video and only audio plays. I have
tried this on two different video game titles. In one game it works, but does not work on the other game. Anyone else have this issue or knows how to resolve it? Thank you for your time.

- Ryan

 

Video capture has a black screen and working audio

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, please let us know:

• Which application are you using to record the screen?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game Bar to record the screen, I suggest you to refer the steps mentioned below:



Change Game Bar settings:



I would suggest you to change the capture settings for Game Bar and see if that helps. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Captures on the left pane.
   
4. Under Recorded video, change the
   Video frame rate to 60 fps.
   
5. Now, set the Video quality to
   high from the drop down.
   

Change the game video settings:



You may also want to change the video settings for the game to full screen windowed mode.



Check Xbox Game Monitoring service:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Scroll down and look for Xbox Game Monitoring, and see if the service is running.
   
4. If the service is not running, right click on the service and select
   Start.
   

For additional information, see
Troubleshoot Xbox Game Bar on Windows 10.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator