Windows 10: pdf attachments, windows 11

My new laptop has Windows 11. I cannot open pdf attachments, with Edge or adobe. Why?THis is NOT a business. Just a private seniorperson who must rely on the internet

:)

 

Mail app won't show pdf attachments

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to see the PDF attachments in the Email received in Mail app and sent through Gmail from phone.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type winver
  in Windows search/Run command)
• What is the Version of Mail app installed on the PC?
• Is the issue specific to PDF attachments or all file format attachments?
• What is the recipient’s email account domain on the mail app?
• Did you check the email on a web browser, if you are able to access the PDF attachments?
• Did you try sending email with attachments from a different Email account, to check if notice the same issue?

If you are able to see the PDF attachments using a web browser and if this issue occurs only with PDF files, then we would suggest you to perform a reset of Mail app.



Reset App

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Mail & Calendar app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.

Regards,



Aditya Roy

Microsoft Community – Moderator

 

Best free PDF software?

I use:

• UnityPDF to merge/split PDFs and to insert/extract pages

• doPDF to create PDFs from any program that is capable of printing

• Foxit Reader to view PDFs and to type in them

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.