Windows 10: PDF will not open; grey x in corner

Hello, I can open some of my pdfs and others I cannot such as the one below: How can I fix this, so I can open all my PDFs. I have Windows 10 and use Edge. Thank you!

:)

 

grey x's and unable to open

grey x's on my documents from word, excel and PDF and I'm unable to open anything.

Moved from: Unknown/other / Windows 10 / Office 365 Home

 

Unable to open Files in OneDrive Grey X

Evening all,

I've just been going through some of my files stored on OneDrive, and a considerable amount of data in my OneDrive folder won't open and is displaying a grey X in the corner is there any way for me to recover it?

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

Acrobat Reader - Adobe Support Community



Thank you.