Windows 10: Pen display screen not turning on

Hi so basically, my huion kamvas 13 has had A issues in the recent days and no matter what i cant seem to fix it, the problem being the screen simply wont turn on. Now after taking a closer look it seems that windows thinks my kambas 13 is a keyboard? Is that the reason why the screen wont turn on? How do i fix it

:)

 

Screen Does Not Turn On After "Turn Off Display "

Hi,

Thank you for posting your query on Microsoft Community.

This issue may arise when the display drivers gets outdated. We will help you to resolve the issue.

I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Power.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

If the issue persists, I suggest you to update the display driver and check if it helps.

• Press Windows Key + R on your desktop screen to go to run command box.
• Type devmgmt.msc and hit Enter.
• Look for display driver, right-click and then click
  Update.
• When you are prompted to confirm that you want to remove the device, click
  OK.
• Restart your computer.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

screen display

Hi William,

It is important that you have the correct screen display and resolution. We suggest that you perform the following steps to reset the monitor settings:

• Boot your computer in
  safe mode.
• Once in safe mode, right-click the desktop > Screen Resolution.
• Change the display settings back to the original configuration.
• Restart your computer.

Feel free to update us on the result.

 

Stylus pen

Hi,

It can be a compatibility issue between the pen and your tablet. We suggest that you visit the manufacturer of the Bamboo Ink pen for the list of devices that are compatible with the pen.

Let us know if you have any other questions.