Windows 10: Pendrives shown as applications .exe and opening through kaspersky even though it is not...

I have a new DELL Latitude laptop with genuine Microsoft Windows installed, 256Gb SSD, 16GB RAMRecently, when I open a pendrive, it opens a folder with an application named as the pendrive for e.g. HP22w.exe. When i access this pendrive, it closes the window and reopens it with the path accessing it through a folder named Kasperspy. If I further access any files inside, it performs the above action again and slows down my computer.Kindly help.

:)

 

Faulting application name: bad_module_info when trying to run exe installer

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• Do you receive any error message when you run the .exe installer?
  
• Which version of Windows is installed on the computer currently? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

As you have mentioned that you have Kaspersky installed on the computer, it could be that Kaspersky is blocking the installers to run. I suggest you to try disabling Kaspersky and see if that helps. Please follow the steps to disable Kaspersky:

1. Type Kaspersky in the search bar on the
   Taskbar and open it from the search results.
   
2. Now, click on Settings.
   
3. Click on Additional and then click on
   Self-Defense.
   
4. Clear the check box for
   Enable Self-Defense to disable Kaspersky.
   
5. If you receive any prompt, click on Continue.
   
   Note: Disabling Antivirus software may open the computer to threats. Make sure to enable it after performing the troubleshooting.
   

You can also check if the application that you are trying to run is Quarantined by Kaspersky. If the application is Quarantined, restore the application and see if that helps. Please follow the steps mentioned below:

1. Type Kaspersky in the search bar on the
   Taskbar and open it from the search results.
   
2. Click on More tools.
   
3. In the Tools window, click on
   Quarantine.
   
4. Look for the .exe installer that you are trying to run. If you find the installer, right click on it and select
   Restore to restore it to its original location.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

I have been using my pendrive from long time. But the pendrive is not shown in any computer. what might be the problem with the pendrive?

my pendrive from long time. But the pendrive is not shown in any computer. what might be the problem with the pendrive?

 

Speech Runtime Executable Reported in Kaspersky Internet Security

not suspicious .exe , so you can add that applicATION AS an exclusion list, i am using Kaspersky total security 2019

visit below site , how to add exclusion list

This version of Kaspersky Internet Security is no longer supported