Windows 10: People Cannot Open My PDF Files

I just got my second PDF File back because a third-party could not read it. I have a Canon MG3620 Printer and a Windows 10 Version 20H2 OS Build 19042.906 What might be the hangup?


* Moved from MSN

:)

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

Acrobat Reader on Adobe Support Community



Thank you.

 

microsoft print to pdf files will not open after saving

We suggest that you save the PDF files on your device and check if the issue persists. You may also want to associate the PDF files to Microsoft Edge as the default program to make sure that you have a default application that will open all of your PDF files.
Here are the steps:

• Search for Default Programs.
• Go to Associate a file type or protocol with a program.
• Select the .pdf file type and then click the Change program button on the upper right of the
  Set Associations window.
• Choose Microsoft Edge and then click OK.

Let us know how it goes.

 

Unable to open PDF file directly from WINZIP file

Thanks for the help. I tried the suggested steps. It did not work for me. When clicked on pdf files, now it opens with acrobat reader as opposed to Edge. But then I still cannot open pdf files directly form zip file.