Windows 10: People can't hear me, but can hear a video i play

The problem is exactly as described above, my mic is on and the people in the meeting can not hear me but they can hear the song i am listening to. I tried turning of stereo mix, updated windows a dozen of times, nothing fixed it.

:)

 

Cannot hear Ring Tones 3110C

Thanks jimmyireland. I followed your three suggestions.

• freed up memory
• carried out the factory reset
• ugraded software.

I still cannot hear the loudspeaker. I tried

• playing a media file
• calling the phone and selected loudspeaker

Still nothing. If it was not for hearing the keypad tones I would say the speaker was broken.



Were your suggestions a standard response to faults or have you heard of my speaker problem before?

 

Cortana can't hear me

Hi Isidora,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to go through the below methods and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

Cortana can't hear me

Reference: Refer to the following Microsoft article on
Cortana & search.

Check if it helps.



I hope the issue will be resolved. If not, please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Can't hear voice chat and video calls and people can't hear me

my pc specs

• Windows 10 pro 64 bit w/update KB4023057
• Intel Core i7-3770K
• 32gb DDR3 RAM
• GeForce gtx 970
• Asus Z77 sabertooth

So when I go to sound under Control panel everything shows up fine in playback and both microphones show up (my headset and webcam) and even when I enable playback I can hear myself just fine so I know its not hardware. But whenever i enter a chat like in
skype, teamspeak, discord, or any game, Ican't hear anything and people can't hear me. I've double checked and i have the most current drivers and I have also re-installed the drivers from scratch with no change. i've had this issue for a few months and now
my job heavily relies on skype so i need this fixed.