Windows 10: people on discord are telling me system32 is a virus should i delete it

people keep telling me that microsoft is spying on me and its slowing down my internet im not sure if i should delete it or not

:)

 

Virus - Please solve me how to deal with this virus

Files Infected:
C:\Windows\System32\kbiwkmbitgwgsj.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmciqigqal.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmjwciwovt.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmneckpmii.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmvffpoevc.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmvxepstfk.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\drivers\kbiwkmbjoprotq.sys (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\drivers\kbiwkmoikuyrfl.sys (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\drivers\kbiwkmotaonqts.sys (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmhwubyyih.dat (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmijdcuxsj.dat (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmijhtnyjv.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmjakrmkwx.dat (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmklfwpqur.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmqwmqrnxn.dat (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmrwibvbcs.dll (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmsobtsnwm.dat (Rootkit.TDSS) -> Delete on reboot.
C:\Windows\System32\kbiwkmwsxvowut.dll (Rootkit.TDSS) -> Delete on reboot.

This basicly tells you where the bad files are so what i would now do.

Make sure system restore is turned of because this keeps copys of dodgy files and if you dont turn it of they will keep coming back.

then manulay goto c:\system32 and manulay find the files in that list and delete them one by one (yes it takes time but better than format of you cant be bothered)

after you have deleted the files in the list restart and run the scan again untill you have fully removed the files.

another usefull scanner i use is the norton online scan its free and does a very good job of findind where dodgy files hide, it willl also give you a list at the end with any viruses or bad files that need to be removed. follow the list and manuly delete.

 

Virus - Please solve me how to deal with this virus

Thanks and i've already tried to delete manually but when i try to do that, it shows blue screen and reboot itself.

Even bitdefender and malware bytes arent able to delete it bcz it's in globalroot.

 

discord

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues in downloading Discord app on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• What is the complete error message that you receive when you try to install Discord?
  

• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

If you are using an anti-virus, I would suggest you to disable it temporarily and check.



Note: If you disable the security software or firewall, the system might be temporarily exposed to security threats and risks. Please make sure to turn it on after performing the steps.



If disabling the anti-virus doesn’t help, we can perform a Clean Boot on the computer.



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article How to perform a
clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



If Clean Boot doesn’t work, we can create a new user account and check.
Refer the article Create
a local user or administrator account in Windows 10.



You can also try removing the left over files of Discord by following the steps mentioned below:

1. Press Window logo key + R to open Run window.
   
2. Type %appdata% and press
   Enter.
   
3. From the path that will open delete the %AppData%/Discord and %LocalAppData%/Discord folders.
   
4. Restart your computer in the end.
   

Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator