Windows 10: Performance and System Failure

I am unable to open Microsoft Edge, Microsoft shop. Neither am I able to open settings. Can Someone Help Me Please??

:)

 

Performance and System Failures

Hi Alexis,

Provide us the below information to assist you better.

• Have you installed all the pending updates on your system?
• Do you have any high end software program installed on your computer?
• Do you have any antivirus program installed on your computer?

As an initial step I would suggest you to install all the pending updates on your system and also uninstall any program which is not used any more on your computer.

Method 1: Disable security software on the system.

Disable Antivirus and security-related products, if you have any Antivirus installed for (Free) uninstall it, if not then disable the Antivirus, try again to update and check if issue is resolved.

Disclaimer: Antivirus software helps protecting your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you
have to temporarily disable it to install other software and\or troubleshoot any pertinent issue, you should re-enable it as soon as you're done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is
vulnerable to malware attacks

Method 2: Run System Maintenance troubleshooter

Please follow the steps to run System Maintenance troubleshooter on the computer:

• Type “Control Panel” on the search box.
• Click on Troubleshooting.
• Click on View all option on the left side of the Windows.
• Click on System Maintenance option.
• Click on Next and follow the onscreen instructions to troubleshoot the issue. Check if it has improved the performance.
  

Also refer to the below post and articles check if it helps.

How to fix 100% disk usage in Windows 10

Fixing 100% disk usage in Windows 10 with Chrome and Skype running

Windows performance recorder

Windows performance recorder

Please do let us know if you need any further assistance.

 

Failure to restore system using a system restore point

Hi Alpe,

There are several ways to perform a system restore, such as through Control Panel, using a recovery drive, or using an installation media. For us to add clarification, we would like to know the following:

• Why do you need to perform a system restore? Have you encountered any system failures?
• Have you encountered any error messages when performing a system restore?

In the meantime, you can use this article as your reference in performing a system restore:

Recovery options in Windows 10. Click each drop down to view the steps.

Let us know if you need further assistance.

 

System restore failure windows 10

Hi,

As you are facing issues with the “failure of the computer to shut down” I suggest you perform the below methods and check if it helps.

I suggest you to try running the Power Troubleshooter to check if it helps to resolve the issue.

Run the Power troubleshooter on the system.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

Further you can try creating a new power plan according to your preference. Refer the link below for more details on Power Plans.

Power Plans: frequently asked questions

http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8

(Steps in the article, applies to Windows 10).

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.