Windows 10: Performance issues with Microsoft Jigsaw Premium

It's been quite a while since i've benn experiencing issues with the performance, I had to disable music since it keeps on sounding choppy, the movement of the pieces feels choppy as well, you attempt to grab a piece anda grab another instead. I have unistalled and re installed the software several times with no improvement. I HAVE NO TROUBLE WITH ADS SINCE IT'S PREMIUM SUBSCRIPTION. OS Windows 10 IntelR CoreTM i3-9100 CPU @ 3.60GHz 3.60 GHz 24GB RAM. Thanks

:)

 

Microsoft Jigsaw Will Not Load

I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

• Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001
  

• All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
  said. These steps did not allow me to reinstall Microsoft Jigsaw.

• Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Redirecting

Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.

 

Microsoft Games. JIGSAW Premium

Thanks for the prompt response Pierre. To further isolate the issue, we suggest that you check your Premium version of the game
Jigsaw on your account through this
link.



If you can see that your account already has the Premium version and still asking you to renew it, we strongly recommend that you get in touch with our Jigsaw support page. To proceed, you may click this

link.

Should you need further assistance, feel free to post.

 

Microsoft Jigsaw Premium does not work

Thank you.

Unfortunately, it did not work. I did all the steps in this exact order.

Also, I tried installing Microsoft Jigsaw on a different computer using the same Microsoft store account and the same xbox account. On this other computer, Premium works fine (I do not have ads). I only have the issue on my main computer.